Rules and Regulations - Norrköping City Library

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Library card

You need a library card to borrow library materials. It is free of charge. To receive one you need to present a valid ID. Children may receive their own library card from the year they turn six years old. 
If you are under 18 you don’t have to present ID but you need to have your parent or guardian with you or a signed library card agreement.

Register as new borrower 

Obligations as a member of the library          

Your library card is a personal document and it is non-transferrable, only you may use it. You are responsible for: 

  • everything that is borrowed with the card
  • that borrowed materials are safely returned at any of the Göta libraries, i.e. the municipal libraries of Östergötland and Tranås
  • that borrowed materials are returned in due time and in undamaged condition
  • paying any overtime charges within two months of the debt being incurred
  • that lost or damaged materials are replaced in accordance with the library’s rates
  • immediately notifying any Göta library in case of losing your card. To receive a new library card you need to 
    present valid ID
  • keeping informed of current terms and conditions for borrowing

Blocked library card

The card will be blocked if the cardholder has a debt of 150 kr or more and/or when a second claim for overdue material is sent. Unpaid debts go to debt collection.
Parents or guardians are responsible for children under the age of 18.

Cardholder’s liability      

Please note that the library is not responsible for any damage that might occur to your private equipment when using 
borrowed media, such as CDs, CD-ROMs and DVDs.  

GDPR

When you receive a library card at Götabiblioteken, you will be registered with personal data in our system. Likewise, you leave personal information if you sign up for one of our events, contact us electronically or participate in a photo.
The Data Protection Act states in brief that you have the right to know what information is stored about you. Learn more about how we use your personal information.

Loan period

Normal loan period 4 weeks
Periodicals, TV series, non-fiction and music films 2 weeks
Feature films, documentaries and 7-day loans 1 week
Book club bag 42 days

It is possible to renew all loans except 7-day loans. A reserved title has a two week loan period and can not be renewed.

You must be 15 years old to borrow movies and video games.
You can have a maximum of four simultaneous loans of video games.

Reminder

A reminder by sms or e-mail that the loan period is about to expire is offered. It is still the borrower’s responsibility to return the loans on time, with or without reminder. Save your receipt or check the loan period under My pages on our website or in the self-checkout machines.

Laptops and iPads

In the main library and some branches it is possible to borrow a laptop or iPad. These may only be used within the library. In order to make use of this service an additional agreement must be signed and a pawn in the form of a valid ID must be provided while borrowing.

Reserve media 

Media out on loan can be reserved and a message is sent by sms, e-mail or letter when the media can be retrieved. This also applies to interlibrary loans, i.e. loans from libraries outside of Östergötland. You are welcome to submit purchase suggestions if the library does not have what you are looking for.

Applicable rules

For borrowers registered in municipalities other than 
Norrköping, Norrköping City Library rules apply to loans made in the municipality of Norrköping.

PIN 

Your library card will be coupled with a personal identification number of your choosing, which will allow you to renew, reserve and check your loans and reservations via the library’s website. You do it under My pages. The PIN is also used for borrowing in self-checkout machines and for booking computers and group rooms. If you have forgotten your PIN, you will need to bring your ID to get a new one. You also have the opportunity to renew your PIN here on our website.

 

Rules of Conduct

The library is a place for many people. In order for everyone to enjoy the library, please follow our simple rules: 

  • Be considerate and respectful to visitors and staff
  • Refrain from talking loudly
  • Don’t eat food in the library
  • Animals are not allowed in the library except for assistance dogs